Find quick answers to the most commonly asked questions about our services, support, policies, and more. Whether you're just getting started or need advanced help, our FAQ has you covered.
RTO rules of electric bike and scooter which has a power of less than 250W and a maximum speed of 25kmph is excluded from RTO registration. The other segments need RTO registration as per government norms.
Goeen E-bike is an eco-friendly electric scooter designed for convenient, cost-effective, and sustainable transportation. It combines the latest technology with stylish design for an enjoyable riding experience.
The top speed of Goeen E-bikes is around 60 km/h, which is suitable for city commuting.
It typically takes 4-6 hours to fully charge the battery of a Goeen E-bike.
Avoid completely draining the battery, and ensure it's charged between 20-80% for optimal performance and longevity.
Yes, Goeen offers a 1-2 year warranty on the scooter and up to 3 years on the battery, depending on the model.
Yes, Goeen E-bikes are designed to be water-resistant and can withstand rain and water splashes. However, avoid riding in heavy rain or submerging the bike in water.
Goeen E-bikes are powered by electricity, making them more eco-friendly, with no emissions or fuel costs. They are also quieter, require less maintenance, and offer lower operating costs.
Goeen E-bikes are designed for urban commuting and smooth roads. For off-road riding, it's advisable to check the specific model's suitability for rough terrain.
Yes, spare parts are available for Goeen E-bikes through authorized dealerships and service centers.
